Opening September 1, 2026 Pre-opening inquiries open
202-589-9438 Planned hours: Monday–Friday, 9:00 AM–6:00 PM
Facility Partnership Center

Pharmacy support built around your organization.

For assisted-living facilities, group homes, behavioral-health programs, senior communities, and other care organizations.

Pharmacist and caregiver supporting an older adult with organized medication packaging
Organized medication support Blister packaging and clear medication schedules help caregivers support residents consistently.
CareCompass long-term-care medication support
Resident-centered medication coordination CareCompass works with facility teams to support communication, timely delivery, and continuity of care.
Partnership services

Flexible support for residents, staff, and providers.

Medication organization

Packaging, refill-cycle coordination, medication-list support, and workflow planning for resident schedules.

Delivery and urgent coordination

Planned delivery, exception communication, and a defined urgent-medication process for contracted facilities.

Clinical and team coordination

Communication with authorized staff, caregivers, prescribers, consultant pharmacists, and vaccine-planning teams.

Facility onboarding

From consultation to ongoing support.

The timeline is adapted to the facility's census, systems, prescriptions, payer and billing readiness, packaging needs, and transition date.

1–2 Discovery and workflow assessment

Review census, current pharmacy workflow, service goals, packaging, MAR/eMAR needs, key contacts, and implementation timing.

3 Resident preparation

Complete enrollment, consent, payer readiness, medication reconciliation, and prescription transfers through secure channels.

4–5 Launch and ongoing support

Confirm cycle dates, delivery windows, responsibilities, contingency plans, and the process for admissions, changes, and urgent needs.

At a glance

CareCompass pharmacy profiles.

Separate retail and LTC identifiers support the pharmacy's hybrid service model.

Retail NPI 1881540730
Retail NCPDP 2146593
LTC NPI 1639026131
LTC NCPDP 2146606
Pharmacy Fax 202-589-9439

Service scope

Partnership details are defined before launch.

Each organization has different licensing, staffing, medication-administration, delivery, documentation, and urgent-access needs. CareCompass confirms the exact service scope during onboarding rather than assuming one workflow fits every facility.

Defined responsibilitiesFacility and pharmacy responsibilities are documented before service begins.
Resident transitionsAdmissions, discharges, medication changes, and refill-cycle timing are planned with authorized staff.
Escalation pathRoutine questions, urgent needs, and after-hours issues follow an agreed communication process.
Facility contact

Questions about a facility partnership?

Email facilities@carecompassrx.com for nonclinical business questions, or call 202-589-9438. Use secure fax or phone for resident-specific information.

Email facility partnerships