Opening September 1, 2026Pre-opening inquiries open
202-589-9438Planned hours: Monday-Friday, 9:00 AM-6:00 PMENES
Facility Partnership Center

Pharmacy support designed around your community.

For assisted-living facilities, group homes, behavioral-health programs, senior communities, and other care organizations.

Partnership services

Flexible support for residents, staff, and providers.

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Medication packaging

Organized packaging options tailored to resident schedules and facility workflows.

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Coordinated delivery

Planned medication delivery with communication around readiness, timing, and exceptions.

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MAR and medication support

Medication-list coordination and workflow support based on the facility's needs and systems.

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Urgent medication coordination

A defined escalation process for urgent refill and medication-access needs, with clear communication about the next available option.

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Provider and caregiver coordination

Clear communication with authorized staff, caregivers, and prescribers.

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Vaccine planning

Vaccine planning for residents and staff, coordinated with the facility and pharmacy team.

Facility onboarding

A five-step path from discovery to ongoing support.

The timeline is adapted to the facility's census, systems, prescriptions, payer readiness, packaging needs, and transition date.

1

Discovery call

Review census, current pharmacy workflow, service goals, key contacts, and desired timing.

2

Workflow assessment

Discuss packaging, cycles, MAR/eMAR, delivery, authorized handoffs, exceptions, and escalation.

3

Resident preparation

Complete enrollment, consent, insurance, medication reconciliation, and prescription transfer through secure channels.

4

Implementation

Confirm cycle dates, packaging format, delivery windows, responsibilities, launch date, and contingency plans.

5

Ongoing support

Monitor exceptions, admissions, medication changes, urgent needs, delivery performance, and workflow improvements.

One-page overview

Share CareCompass with your team.

Download a concise pharmacy information sheet for administrators, prescribers, caregivers, and referral partners.

View / Print Facility Packet
At a glance

CareCompass pharmacy profiles.

Separate retail and LTC identifiers support the pharmacy's hybrid service model.

Retail NPI1881540730
Retail NCPDP2146593
LTC NPI1639026131
LTC NCPDP2146606
Pharmacy Fax202-589-9439

Operational assurance

Clear support for routine oversight and urgent needs.

Consultant pharmacist review

Monthly consultant pharmacist medication-regimen review can be included for contracted facilities in alignment with the care setting and applicable Maryland requirements.

24-hour emergency access

Contracted facilities receive 24-hour emergency pharmacy access through a defined after-hours escalation line. The medication source, pickup or delivery pathway, and responsible contacts are documented during onboarding.

Service scope

Delivery routes, response standards, system integrations, and facility-specific procedures are documented in the pharmacy services agreement.

Facility contact

Questions about a care-community partnership?

Email facilities@carecompassrx.com for nonclinical business questions, or call 202-589-9438. Use secure fax or phone for resident information.

Email facility partnerships