Become a CareCompass patient.
Start a prescription transfer, ask your prescriber to send a new prescription, or request a nonclinical callback from our pharmacy team.
Join the pre-opening patient list.
This is a nonclinical callback request. Share only basic contact information; we will explain the appropriate secure next step.
Three ways to become a CareCompass patient.
Transfer an existing prescription
Move eligible prescriptions to CareCompass after transfer requirements are confirmed.
Start transfer →Ask your prescriber to send a new prescription
Your prescriber can send a valid prescription through an authorized electronic, phone, or fax method.
View pharmacy contact details →Call the pharmacy
Call us for help with delivery, packaging, vaccines, or getting started.
Call now →What to have ready.
- Your name, date of birth, phone number, and address
- Insurance card if you plan to use prescription coverage
- Current medication bottles or an up-to-date medication list
- Prescriber and current-pharmacy contact information
Use a secure channel for health information.
Do not send medication names, prescription numbers, diagnoses, insurance details, dates of birth, or other protected health information through a public form or ordinary email. Use RxLocal for supported secure patient services, or call the pharmacy when pharmacist assistance is needed.
Secure communication guidanceDo not send medication names, prescription numbers, diagnoses, insurance details, dates of birth, or other protected health information through a public form or ordinary email. Use RxLocal for supported secure patient services, or call the pharmacy when pharmacist assistance is needed.