Become a CareCompass patient.
Start a prescription transfer, ask your prescriber to send a new prescription, or request a nonclinical callback from our pharmacy team.
Request a callback to become a CareCompass patient.
This is a nonclinical callback request. Share only basic contact information; we will explain the appropriate secure next step.
Three ways to become a CareCompass patient.
Transfer an existing prescription
Move eligible prescriptions to CareCompass after transfer requirements are confirmed.
Start transfer →Ask your prescriber to send a new prescription
Your prescriber can send a valid prescription through an authorized electronic, phone, or fax method.
View pharmacy contact details →Call the pharmacy
Call us for help with delivery, packaging, vaccines, or getting started.
Call now →What to have ready.
- Your name, date of birth, phone number, and address
- Insurance card if you plan to use prescription coverage
- Current medication bottles or an up-to-date medication list
- Prescriber and current-pharmacy contact information
Use a secure channel for health information.
Do not send medication names, prescription numbers, diagnoses, insurance details, dates of birth, or other protected health information through a public form or ordinary email. Use RxLocal for supported secure patient services, or call the pharmacy when pharmacist assistance is needed.
Secure communication guidance