Opening September 1, 2026Pre-opening inquiries open
202-589-9438Planned hours: Monday-Friday, 9:00 AM-6:00 PMENES
Provider Referral Center

Refer a patient through a secure, clearly defined pathway.

Community referrals and LTC or facility admissions use different pharmacy profiles and workflows. Choose the pathway below, then send protected information by e-prescribing, secure fax, or phone.

Secure referral workflow

Four steps from referral to pharmacy follow-up.

1

Choose the pathway

Use the community profile for retail patients or the LTC profile for facility residents.

2

Send the prescription

E-prescribe directly to CareCompass Pharmacy using the correct profile.

3

Fax supporting documents

Use secure fax 202-589-9439 for the referral form, demographics, and authorized records.

4

Confirm the next step

Call 202-589-9438 when timing is urgent or coordination is complex.

Community / retail referral

Refer an individual patient.

Use this pathway for new prescriptions, transfers, medication synchronization, packaging review, immunizations, and local delivery coordination.

  • E-prescribe to CareCompass Pharmacy in Beltsville
  • Use the retail NPI and NCPDP profile
  • Fax the referral form and supporting records securely
  • Call to coordinate time-sensitive needs
  • Prior-authorization support for LTC therapies and high-cost medications, including payer documentation and prescriber follow-up
Retail NPI1881540730Retail NCPDP2146593

LTC / facility admission

Coordinate a resident or organization transition.

Use this pathway for assisted living, group homes, behavioral-health programs, memory care, and other organizations that need an operational onboarding plan.

  • Use the LTC NPI and NCPDP profile
  • Prepare resident census, medication records, and authorized contacts
  • Review packaging, cycle, delivery, and MAR workflows
  • Set a transition date and communication plan
  • Coordinate prior authorizations for LTC and high-cost therapies during resident onboarding and ongoing care
LTC NPI1639026131LTC NCPDP2146606
Approved channels

Send protected information securely.

Electronic prescribingSend valid prescriptions through your e-prescribing system to the correct CareCompass profile.
Secure faxFax referral forms and authorized supporting documents to 202-589-9439.
Phone coordinationCall 202-589-9438 for urgent timing, clarification, or complex care-setting questions.
Referral checklist

Prepare the information the pharmacy will need.

  • Patient name, date of birth, address, and phone
  • Authorized caregiver or facility contact
  • Insurance and billing information
  • Prescriptions and current medication information
  • Allergies and relevant care-setting details
  • Requested services and preferred start date
  • Prior-authorization requirements and payer contact information for LTC or high-cost medications
Privacy notice: This website does not transmit protected health information. Do not use public forms or ordinary email for patient referrals.

Printable and fillable

Use the one-page provider referral form.

Complete the form electronically or print it, then send it only through secure fax. E-prescribe prescriptions separately.

Pharmacy identifiers

Retail and LTC profiles.

Retail NPI1881540730
Retail NCPDP2146593
LTC NPI1639026131
LTC NCPDP2146606
Secure fax202-589-9439
LicensureMaryland-licensed pharmacy