Medication information tools
Use trusted references for medication education, pill identification, and interaction screening.
Patient Service Center
Start with the service you need.
One simple place for CareCompass Pharmacy patient services. Choose an option below, or call CareCompass for guidance.
No account required
English and Spanish website resources
Privacy-focused
New patient
Choose how to start pharmacy service.
Open →
Refill Online
Request support for an existing prescription.
Open RxLocal →
Transfer a prescription
Move prescriptions to CareCompass Pharmacy.
Open →
Vaccine service guide
Find the right vaccine request path.
Open →
Request a delivery callback
Check your ZIP code and request delivery.
Open →
Medication packaging
Learn about organized medication support.
Open →
Medication resources
Use trusted medication information tools.
Open →
Call the pharmacist
Speak with the pharmacy team.
Call →
Delivery area checker
Check the likely coverage for your ZIP code.
Enter only a five-digit ZIP code. This checker does not collect patient or prescription information.
Patient resources
Information, forms, and answers in one place.
Use this hub for general medication education, pharmacy details, and common questions. Call the pharmacy before making individualized medication decisions.
Pharmacy information sheet
Download CareCompass contact details, identifiers, hours, and service information in a printable format.
View information sheetWhat are CareCompass Pharmacy’s business hours?
Regular business hours are Monday–Friday, 9:00 AM–6:00 PM; Saturday and Sunday are closed. The homepage shows the current open or closed status.
Can CareCompass transfer my prescriptions?
Eligible prescriptions can be coordinated when the pharmacy is operational. Some prescriptions may require a new order from the prescriber.
Will my insurance be accepted?
Participation varies by plan and network. The pharmacy will confirm coverage and expected patient cost when a prescription can be processed.
Can I send medication or insurance information through a public form?
No. Do not submit medication names, prescription numbers, insurance information, diagnoses, or dates of birth through public website forms.
Where can I get more help?
Call 202-589-9438 for guidance. For emergencies, call 911.
Does CareCompass sell over-the-counter medications and everyday health products?
Yes. CareCompass stocks selected OTC and everyday health essentials across common categories such as pain relief, cold and allergy, digestive health, women's health, children's health, first aid, foot care, and daily-living support. Browse the OTC guide for representative products; exact brands, prices, and availability may vary.